A nice note from Gary…

One of the great things about being associated with the CSC team are the interactions we have with our riders.   This nice note from our good buddy Gary came to me yesterday…

Joe, Steve, Sara, Gerry (the Guru), and the rest of the CSC family;

Here’s wishing everyone a Happy Holiday Season and a memorable New Year!

It’s been well over 2 years now since I’ve associated myself with CSC and riding my RX3.  Every time I ride on it is such a pleasure.

Sure there were a couple issues that came about – broken skid-plate welds and stalling at idle, but you folks have always been there for support and have mitigated these problems while providing the best customer service possible.

At Gerry’s request I ended up bringing it in (June 2016) for service as my stalling problem were not producing results from the replacement parts that were mailed to me.  By doing so, I saw that as a positive thing to better CSC’s bag-of-remedies for future similar issues. A throttle valve adjustment was all that was needed and the bike’s been running perfectly since then!

What possessed me to write this appreciation on this early Sunday morning was from reading old web-blogs that were dated 3 years ago, all the slamming about Chinese-made bikes being unreliable junk (yada-yada-yada).

Got a laugh from that and thought how great, honest, and professional your replies were, and the support from the few that were willing to understand CSC’s point of view for a small ADV market.  Like you’ve mentioned numerous of times now, the negativities have since changed and the big dogs are jumping in to try and capture some of that magic.

So here’s looking at CSC on it’s continuing success – MERRY CHRISTMAS!

Gary

Gary, thanks for taking the time to write to us.  We’re glad you’re enjoying your RX3.  Ride safe and enjoy the holidays!