Meet Gerry Edwards…

Sometimes you just get lucky, and we’re certainly in that category.   We put the word out that we wanted the best person we could possibly find to expand our tech support capabilities, manage our service department, and help us grow the service part of the business.   One of the folks whose name stood out was Gerry Edwards…

We’d already heard of Gerry by reputation.   As you know, a lot of folks who buy our bikes also own BMWs, and in BMW circles Gerry is a living legend.   When Gerry contacted us, we called our BMW buddies and the word came back quickly:  “If you can get this guy, get him.   You won’t find anybody better.”   Whoa, high praise indeed, and we did just that.

Gerry comes to us with 30 years of experience running service departments at a BMW dealership and a shorter stint as a motorcycle tech at larger dealership for the Japanese Big 4.   He knows his stuff.

Gerry rode the RX3 and he loves it.   And make no mistake, Gerry is one of us.   I asked him what he likes to do outside of work, and the answer was simple:  Motorcycles.   This is a guy who lives, eats, and breathes bikes.   Gerry has built and raced motorcycles, and he’s one of a small number of folks who digs racing sidecars.   Hmmm…that opens up some interesting concepts.    A sidecar-equipped Cyclone….but I digress.

During the interview process, Steve asked Gerry about his certifications.   Gerry holds essentially every certificate you can possibly have in the motorcycle service world.  He’s an MMI graduate, and he has all kinds of BMW endorsements and qualifications, including BMW’s highest-level certification.    I was blown away…I didn’t even know all of these different levels of technical excellence existed.  Basically, the guy has enough degrees to be a thermometer.   And he’s an easy guy to talk to.  When you call in with tech questions on maintaining your CSC Cyclone, you’ll love Gerry.

Ah, lots of good stuff happening, folks.   More photos are filtering in from you, and I’ll be posting them today or tomorrow.   The weekend is coming up, and I’m going to get out on my RX3.   I’ll be wheels-in-the-well on another 20-hour flight around the same time Gerry starts (I’m going to meet with my good friends in Chongqing).    Our new seat samples are due in any day, as are our 19-inch front wheels.  And you’ll catch all the action right here…when you’re not out riding your CSC motorcycles!